Understand what private conversations mean
Use character details that serve the fictional scene rather than adding unnecessary real-world information. A private thread is still part of an online service, so do not use it as a personal archive for identity documents, credentials or information you would not want processed.
Keep fictional identities separate from real-world identifiers. Avoid putting full names, addresses, passwords or payment information into a character backstory. When describing a real situation, remove details that do not help explain the question.
Security measures and cookies
Our Privacy Policy describes encryption in transit and access limited to authorized staff. These measures are not a guarantee of absolute security, and private visibility to other users is not the same as end-to-end encryption.
The policy also describes cookies and analytics or advertising technologies. Review available cookie choices separately from account and chat settings. A paid plan does not by itself exclude a conversation from the processing described in the policy.
How conversations may be used for model improvement
Our Privacy Policy allows conversation analysis and possible training on anonymized chat data. If you want to limit processing, ask support which choices apply to your account. Do not assume that private visibility or a paid plan excludes your conversations from model improvement.
Explain whether your request concerns future processing, access to existing information or deletion. Keep our response so you can see which action was addressed and follow up on any remaining questions.
Consider the exceptions to confidentiality
We may share information with service providers, for legal requirements or during a business transfer as described in our Privacy Policy. During a payment dispute, relevant account and communication records may also be provided to the bank or processor under our refund policy.
Send only the material needed for a support issue. A cropped error screenshot is often more appropriate than a complete private conversation. Review recipients and remove unrelated identifying information before sending an attachment.
Ask for a defined outcome
Email support@darlink.ai to request access, correction, deletion or another applicable privacy right. Identify the relevant account and explain what information or action you need. Use a separate request for account closure or a billing issue so we can distinguish the outcomes you want.
Before sending, separate the account identifier from the evidence needed to explain the issue. Do not include a password, login code or another person's private information. Keep your request and the reply together.
Questions
Is Darlink AI safe to use?
Our Privacy Policy describes encryption in transit and authorized staff access, not an absolute security guarantee. Protect your login and avoid unnecessary sensitive details in chat. Conversations can be processed for the purposes described in the policy, including possible anonymized model improvement.
Is Darlink AI legit?
Darlink is operated by FameLink SA. For questions about your account, a payment or our privacy practices, contact our support team at support@darlink.ai.
Does private chat mean no AI training?
No. Our Privacy Policy allows model-improvement use, including possible anonymized training. Ask support which processing choices are available to you rather than assuming a private thread or paid plan switches training off.
Does deletion remove every backup at once?
Some backups and legally required records may remain after removal from active databases. Ask our team about the retention that applies to your request; account closure does not promise immediate erasure of every copy.
Can I stop promotional emails?
Use the unsubscribe option in our marketing messages. Essential account and transaction notices may still arrive. Make a separate request if you also want access to information, a correction or account deletion.
Need help with your account? Contact Darlink support.